Swiss Airlines Cancellation Policy

Swiss Airlines provides choices and terms, in its cancellation policy depending on the category you booked and the timing of your cancellation.

Our policy requires cancellations to be made within 24 hours before the scheduled appointment or booking.

If you book your flight directly with Swiss Airlines and decide to cancel within 24 hours of booking for a flight departing at seven days later - whether your ticket is refundable or non-refundable - you can get a refund.

Refundable or Non-refundable Tickets

Refundable tickets provide the option to cancel and receive a refund; however a cancellation fee may be applicable depending on the terms and conditions. Non refundable tickets usually do not come with a refund option if cancelled; instead passengers might receive a travel credit or voucher for trips, with Swiss Airlines.

Swiss Airlines typically imposes a cancellation charge, on the majority of tickets when cancelled beyond the 24 hour window period; the fee amount depends on factors such as category and travel route along, with the timing of the cancellation.

During instances of flight disruptions, like flight cancellations by Swiss Airlines or long delays or changes in schedules are experienced; passengers may be given the choice to reschedule their flights, for free or receive a refund.

Travelers have the option to cancel their reservation and ask for a refund, via the Swiss Airlines website or, by contacting customer service or their chosen travel agency.

Swiss Airlines suggests considering travel insurance to protect against cancellations when booking refundable tickets.

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